Sanjali Dias is a senior Indian taxation and public policy leader with over 26 years of experience in indirect taxation, GST implementation, public finance, and digital governance. She has played a pivotal role in the operational management and digital transformation of India’s GST ecosystem through GSTN, one of the world’s largest digital taxation infrastructures.
An engineer, CMA, public policy expert from IIM Bangalore, and PhD scholar in GST administration, she has worked extensively on GST implementation, tax analytics, compliance systems, taxpayer services, grievance redressal, and governance modernization.
Currently serving as Joint Commissioner of State Tax (GST Appeals), Maharashtra, she continues to contribute toward transparent, technology-driven, and fair public administration.
Sanjali Dias is a senior public policy and GST governance leader who has played a significant role in India’s transition toward technology-driven tax administration and digital governance systems. With more than 26 years of experience in taxation, analytics, compliance, and governance modernization, she represents the intersection of public trust, policy innovation, and digital transformation.
Sanjali Dias began her journey in public administration during the era of traditional Sales Tax systems in Maharashtra. Over the years, she witnessed India’s governance ecosystem evolve from manual administration to one of the world’s largest digital taxation infrastructures. Her work reflects decades of dedication toward creating governance systems that are efficient, transparent, scalable, and citizen-centric.
As India entered the GST era, Sanjali Dias became deeply involved in operational governance, compliance systems, tax analytics, and large-scale digital transformation initiatives. During her tenure at GSTN as Senior Vice President, she contributed toward managing systems supporting over 14 million taxpayers across the country, helping bridge technology and governance at national scale.
An engineer, CMA, public policy professional from IIM Bangalore, and PhD researcher in GST administration, she believes governance must continuously evolve with technology while remaining rooted in fairness and accountability. Her expertise spans public finance, AI-enabled governance, taxpayer services, grievance systems, revenue intelligence, and digital administration.
Currently serving as Joint Commissioner of State Tax (GST Appeals), Maharashtra, Sanjali Dias continues to contribute toward the future of ethical and technology-driven governance. Her leadership journey represents a vision where innovation, public trust, and human-centered systems work together to shape the future of India.
